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cathycake
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how to change new virgin phone to current virgin number

Hi, Just bought a new virgin phone (online for the first time as our local shop has closed) I need to know how to use my current number (I know I can just put in my current sim card) but I don't want to be charged for a new number and my current number as well.

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Ayisha_B
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Re: how to change new virgin phone to current virgin number

Hi @cathycake,

 

Welcome to our Community Forums and thanks for posting.

 

I will need to access the account to check if this is possible so will pop you a PM now and we'll go from there.

 

Please keep an eye out for the purple envelope icon in the top right hand corner of your page. 

 

 

Ayisha_B
Forum Team



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Ayisha_B
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Re: how to change new virgin phone to current virgin number

Thanks for coming back to me via PM @cathycake

 

I am glad to hear you are in contact with our team who are getting this sorted for you 🙂

 

Let us know if you have any issues. 

 

 

Ayisha_B
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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