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jacdow
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how do I update my phone details on my account?

I want to add my current phone to my account so that the IMEI is registered - how do I do this? 

Thanks

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Zach_R
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Re: how do I update my phone details on my account?

Hi @jacdow,

Thank you for your post and welcome back to our community forums. We're here to help.

Was the new handset you're referring to purchased directly through us via your account, or did you get it from a third party?

Thanks,
 



Zach - Forum Team


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jacdow
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Re: how do I update my phone details on my account?

Hi it is a phone that I bought through a 3rd party 

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Gareth_L
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Re: how do I update my phone details on my account?

Hi jacdow

Thanks for clarifying that 

Bad news, we are not able to add a 3rd party phone to accounts anymore 

Sorry 

Gareth_L

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