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whippywhippet
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how can i order a replacement sim online?

Hi there,

I've suddenly developed a problem with my phone where i can't sent or receive texts, calls and als the internet doesn't want to work either. i've checked all the normal settings, switched on and off, taken out the sim for a rub, made sure my phones updates are current and nothing seems to work.

the advice i was given by virgin's ai is to call to obtain a replacement sim and see whether it is the sim or the phone that's the issue but i can't do that, as i can't make calls.

anyone have any advice on how i can resolve this online?

 

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enlli
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Re: how can i order a replacement sim online?

Are you sure there isn't a network problem?

Virgin use EE so check 

https://myaccount.ee.co.uk/networkchecker/checkservice

You can't order a SIM online 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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