I've been cut off and can't reach customer service with my phone as the only number I'm allowed is the 789 number. Can anyone tell me if you can reach a person on the through any of the options in 789? Otherwise I have no way to contact them.
yes you do eventually, choose the final option (press 5?) then listen and ignore the message about using the text service and only then the overseas call centre should answer. The service is still far from reliable though as 5 hours ago I was promised a call-back within 2 hours which never happened.