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customer support phone number

hi.

is there any number i can contact about my mobile account who i can talk to someone human and not a robot. been calling lots times but cant get through to anyone who is human. 

thanks.

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Re: customer support phone number

Good Morning phil09,

 

Thanks for your post on our Community Forums and I'm sorry to see that you've been having issues with your mobile phone account

 

I can see that you created a thread regarding a new SIM card being issued and the number being different on the new SIM. Can you please advise me if this post is also relating to that issue? 

 

If not, please advise any other issue you're having with you mobile account

 

Kindest regards,

 

David_Bn

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Re: customer support phone number

thanks for the reply

i have been sent two sim cards but its for my old number that is no longer in use

i want a sim card for my current mobile number.

i explained all this but i keep getting sent sim cards for my old number.

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Re: customer support phone number

Thanks for coming back to me phil09, and I'm terribly sorry for the errors that have led you to coming to our Forums to have this resolved.

 

Check out the purple envelope in the top right hand corner for a PM from me,

 

Kindest regards,

 

David_Bn

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