Menu
Reply
Mazin173283
  • 1
  • 0
  • 0
Joining in
144 Views
Message 1 of 2
Flag for a moderator

changing sim

hi, 

i have a virgin sim contract and i found a better virgin sim deal. so i want to transfer my number from this contract to another throught the same carrier but it doesnt let me and theres a cancellation fee. is there any way to avoid this as i am still with virgin judt changing contract. 

0 Kudos
Reply
Amran
  • 54
  • 2
  • 7
Dialled in
127 Views
Message 2 of 2
Flag for a moderator

Re: changing sim

Hi,

there is no way you will be able to transfer your number as it virgin to virgin mobile if you just recently signed up to the sim package and you still are within your 14 days cooling off period then you can cancel without any termination fee, but if that not the case and your cooling period is finished then you can’t change your package until your next upgrade due date.

 

0 Kudos
Reply