Virgin Media Community

[happyscot100]

hi, i cant access vm from abroad - i've had my pin for years. it just automatically shuts down says thankyou and cuts me off. any help greatly appreciated. 

[Gareth_L]

Hi happyscot100

Sorry to hear this is happening 

I can look into this for you 
If you don't mind, I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L