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cannot use app

  • Cannot use app as it tells me it cannot verify me, even with wifi off.,
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Re: cannot use app

This is the forum for the My Virgin Media app.  Which app are you having the issue with?

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Re: cannot use app

  • I am not able to get onto the Virgin mobile app, to look at my plan etc. It keep saying it cannot authenticate me snd to try later. 
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Re: cannot use app

Ok, I will move this to the mobile forum.

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Graham

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