cannot receive calls

[Gosiagray]

I am in Spain currently and cannot recieve incoming calls 

[Paul_DN]

Hi Gosiagray,

Sorry to hear trying this in a different phone didn't work, so I can help further and make sure everything is set up correctly your end I will send you an invite into a private chat, once received please click on the purple envelope to accept.

Regards

Paul.

[Gosiagray]

ok, thank you

[Gosiagray]

After switching to private message and giving Paul all my details yesterday I haven't heard anything back from him. Is this normal?