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wendle671
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cancelling sim

has everybody at virgin media left ???

im trying to cancel my sim contract but can not get to speak to a real person, i 789 press the option to cancel my phone and just get sent a text message with a link to the virgin mobile web help  page, and get promply cut off, diagusting customer service ...... arghhhhh 

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Martin_N
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Re: cancelling sim

Hi wendle671,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about this. Just to confirm is this a SIM Only agreement or a SIM + Handset?

 

^Martin

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