Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
153 Views
Message 1 of 3
Flag for a moderator

cancelling an old Sim only contract

I have a really old SIM only account with Virgin that hasn't been used for a number of years. I think it was my son's and not my daughter's.

I don't have any security information as this has been long forgotten. All I can confirm is the mobile number for the Sim and my bank account details. What is the easiest way to cancel?

Thanks

 

0 Kudos
Reply
Highlighted
  • 6.45K
  • 407
  • 409
Forum Team
Forum Team
80 Views
Message 2 of 3
Flag for a moderator

Re: cancelling an old Sim only contract

Hi Hectors, 

Thanks for your post and welcome to our community. 

Really sorry you're having some trouble cancelling an old SIM Only contract, I can appreciate you'll want this doing ASAP. 

It's not something we can discuss publicly so I'm going to pop you a personal message and take some details and see if we can get this sorted. 

I look forward to hearing back from you soon. 

Emma_C - Forum Team
0 Kudos
Reply
Highlighted
  • 6.45K
  • 407
  • 409
Forum Team
Forum Team
39 Views
Message 3 of 3
Flag for a moderator

Re: cancelling an old Sim only contract

Thanks for letting us help with this. 

We're around if you need anything else 🙂 

Emma_C - Forum Team
0 Kudos
Reply