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simplesimon75
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cancel mobile account

Hi. I signed up for a virgin media package that came with a free sim for a year.The sim has never been used and i have never registered an account for it or if i did i cannot remember the login details.I would like to cancel the contract as its not required.My problem is i cannot find the sim and do not know the number.Which means i cannot login to cancel.

Thanks Simon.

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Zoie_P
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Re: cancel mobile account

Hi Simplesimon75,

Welcome to forums and thank you for your first post 🙂
I am sorry we are unable to process cancellations via our forums you would need to contact our mobile team on 150/0345 600 0789

thanks,

Zoie

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