Hi. I've just received my sim from you but can't register for the mobile account. It asks me for a security question but I don't have the answer. I'm only trying to sign up so I can port my number over from my old ee account.
Thank you for reaching out to us in our community and welcome, I am sorry to hear you are having issues trying to register your new sim.
So I can help I would like to invite you into a private chat, I will send you an invite shortly please click on the purple envelope to accept.