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nemcle
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can't receive incoming calls/texts after port pac

After porting number across, I can't receive calls and texts. Can call out OK. Trying everything suggested from helpline including new sim. Seems to be a split port problem.

They said someone from back office IT would have a look but still not working. 3 weeks now without phone. Can someone please help?

Thanks

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Steven_L
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Re: can't receive incoming calls/texts after port pac

Hey @nemcle,

 

Sorry to hear of the issues that you've been having with your calls and texts. I can see that you have spoken to the team, since you posted, have they been able to get this issue resolved for you?

 

Regards

Steven_L

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