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amye31
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calls and text are barred

on ‎13-05-2022 21:15

I've made payment longer than 35 hours ago and still calls barred cannot make or receive missed doctors calls and important ones and now cannot get hold of a advisor as I can't use my mobile!!!! help pls

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enlli
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Re: calls and text are barred

on ‎13-05-2022 21:25

I've moved your post to the mobile section as it will be picked up by the team sooner.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ayisha_B
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Re: calls and text are barred

on ‎14-05-2022 09:01

Hi @amye31,

A warm welcome to our Community Forums and thanks for your post. 

Sorry to hear you're having issues with your service even after making your payment.

I'd love to take a closer look into this so will pop you a PM now to confirm some details 🙂

Please keep an eye out for the purple envelope icon in the top right hand corner of your page for my message. 

Speak soon!

Ayisha_B
Forum Team



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