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amye31
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calls and text are barred

I've made payment longer than 35 hours ago and still calls barred cannot make or receive missed doctors calls and important ones and now cannot get hold of a advisor as I can't use my mobile!!!! help pls

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enlli
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Re: calls and text are barred

I've moved your post to the mobile section as it will be picked up by the team sooner.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ayisha_B
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Re: calls and text are barred

Hi @amye31,

A warm welcome to our Community Forums and thanks for your post. 

Sorry to hear you're having issues with your service even after making your payment.

I'd love to take a closer look into this so will pop you a PM now to confirm some details 🙂

Please keep an eye out for the purple envelope icon in the top right hand corner of your page for my message. 

Speak soon!

Ayisha_B
Forum Team



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