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call plan

I want to change from 3 to 4G, but can't get through to anyone

 

 

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Re: call plan

Hello johnjameson1959

Thanks for your post 

Sadly on our Forums we are not able to amend packages or make changes 

However we do have help through this.

Our messaging service is a dedicated support line where you can discuss your issues by SMS text. We’re on hand to deal with any of the queries you’d normally call us to discuss.

Just send us a text* with a description of your problem to 07533 051809 if it’s about your cable services, or 07533 016422 if you have a query about your mobile services. Your message will go into a queue and a representative will respond to you as soon as possible.

Gareth_L

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