this is my first post its regarding my samsung s10 mobile phone.
i used the bio metric finger print sensor but now my phone is completely locked
cant do anything with it cant even turn it off with out some pattern thing comes and ive no idea
how to reset my phone without losing any data.
ive looked at youtube videos to try and help but still cant get in to my home screen.
tried ringing virgin mobile for help but ive tried several times to get through but no chance i was on my homephone for 10 15 minutes no answer except this music which makes you feel like commiting suicide.....
hi mate first off all thanks for the reply. you have 9 dots and when you place your finger to make any kind of pattern the line which your finger draws does not connect to any of the dots, the white line does not go to any dot without vanishing. hope this makes sense. doesn`t make a complete line between dots😣😣😣😣😣 mark
if you can't get in using the fingerprint or the pattern you'll only be able to reset it. the phones are designed to now allow resetting of security. Nothing VM can do about that is its a phone feature.
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