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drbenway
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another mobile signal loss with vodafone

Greetings

Just wanted to add that we too have now lost service, same as others have posted.

online tech chat said we've been migrated to vodafone... vodafone shows full reception on their coverage map, and yet

tech chat said we should manually select vodafone as the network. this seems an unlikely fix

as the phone is with my 85yr old mum, some distance away, this is also not easy to do

please advise

thanks!

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enlli
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Re: another mobile signal loss with vodafone

If it's been switched to Vodafone then Vodafone should not appear in the list of networks which you can manually select so 789 tec talking bull.

However, selecting another network, letting it fail then reselecting Virgin will cause a network reset.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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drbenway
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Re: another mobile signal loss with vodafone

thanks for the helpful info. 

 

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drbenway
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Re: another mobile signal loss with vodafone

just to follow up

in our case, in settings -- toggling

"mobile data" off/on

"data roaming" off/on

and a restart

seems to have done the trick

hope that helps

 

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