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imavendor
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alert on my account cpf

just signed into my account and this popped up, call centre doesn't know what it is, 

Please give one of our team a call on 789 from your Virgin Mobile phone or 0345 6000 789* from any other phone and we'll do our best to help

*Please note standard charges apply. Please check with your network operator for rates. Please quote ref: CPF

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Corey_C
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Re: alert on my account cpf

Thanks for your post and for reaching out to the Community Forums, imavendor,

 

Did you say this was a pop-up or was this a banner on your account once you log in? 

 

Cheers,

Corey C

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imavendor
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Re: alert on my account cpf

Hi it was a banner on my account it was yellow. But no one seems to know what it is 

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Tom_F
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Re: alert on my account cpf

Hi imavendor, I'm unsure what that banner was for - it's not something I've encountered previously. I'd be happy to take a look at your account and see if that sheds any light on this though - just look out for my PM (the purple envelope) and we'll take it from there.

 

Tom 

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Tom_F
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Re: alert on my account cpf

Thanks for getting back to me imavendor, if you encounter any more issues please don't hesitate to get back in touch.

 

Tom 

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