My father has had his sim delivered as he is moving from Three, put sim in followed instructions and still shows no service although Wi-Fi calling works. I put his PAC in when placing order so thinking number is porting?
I don't know for sure as online service is abysmal no help whatsoever and when i called i was mocked laughed at phone put down on me, refused a manager to speak to and refused to raise complaint.
I have emailed CEO but no reply there either absolutely disgraceful company to deal with. My father is 67 and going through chemo just now and this sort of attitude when dealing with a vulnerable customer is disgusting. Hopefully I'll get to raise a complaint to allow me to take it to Ofcom ultimately as the attitude so far of this company is dire.