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Bryanmck4324
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Yodel delivery

Order new IPhone, due to be delivered today 1st October 2020. Yodel tracking states that the parcel was delivered at 19.27, I have been home since 16.10 and no delivery driver has knocked at my door with a parcel. Poor service. 

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Emma_C
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Re: Yodel delivery

Hi Bryanck4324, 

Thanks for your post and welcome to our community. 

Really sorry that your parcel didn't arrive whilst you were waiting for it, I can appreciate the concern and frustration. 

I'd also like to apologise for the delay in getting back in touch with you, we have been busier than normal. 

Has this been resolved for you since your post? 

If not then please let us know and we can help you right away. 

Emma_C - Forum Team
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happywithmy350
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Re: Yodel delivery

If VM cared for their rep they wouldn't use such a shister courier company. So glad I buy no phones from them. 

I use Sky - Sky have the sense to use DPD so it gets here every time and in 1 piece 

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Bryanmck4324
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Re: Yodel delivery

Thanks,

This issue has been resolved.

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