Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
60 Views
Message 1 of 2
Flag for a moderator

Wrong number showing

Hi, I have recently transferred to Virgin from Vodafone and opted to keep my old number. I followed the switching instructions and all seemed to be working ok However on my statement and to my contacts the temporary phone number is showing when I text message or call. Is the transfer complete or is there something else that needs to be done?

I am worried I will still be billed by Vodafone if the transfer is not complete

Thank you

Tracey Holland

0 Kudos
Reply
Highlighted
  • 3.89K
  • 234
  • 428
Forum Team
Forum Team
8 Views
Message 2 of 2
Flag for a moderator

Re: Wrong number showing

Hi Tracey9394,

 

Thank you for reaching out to us in our community and a very warm welcome to you.

 

 

Did you give us the PAC code that you got from your previous provider, if so when was this done ?

 

Regards

 

Paul.

 

 

0 Kudos
Reply