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Wrong number calls used

Virgin app shows a very high number of calls used (1501) and I didn't make more than 5 or 6 calls since it was reset (about 18 days ago). Although I have unlimited calls I wonder if I should be worried. Is it a mistake or is my account acked?Thanks for any help you can offer. 

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Re: Wrong number calls used

Hi JoCa, 

Thanks for your post and welcome to our community. 

Do you mean it's showing calls from your allowances being reset or the app being reset? 

The calls we would show would depend on how many you've made, so if you don't make many you might see some from a week or longer. 

Have you checked your actual call log to see if these calls have been made as well as the app? 

Emma_C - Forum Team
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