on 26-01-2023 11:38
Very annoying, my phone is displaying caller/text numbers and not names so I’ve no idea who’s calling. Phone has also added the prefix +32 on some text messages out…..can you help please?
on 26-01-2023 12:00
Hi PamGiles,
Thank you for reaching out to us in our community and welcome back and for your post, sorry to hear your Phone is displaying caller/text numbers and not names so you have no idea who’s calling. and that your Phone has also added the prefix +32 on some text messages out.
Can you advise which handset you have and what you have tried so far?
Regards
Paul.
on 26-01-2023 17:01
on 26-01-2023 17:34
Hi PamGiles,
Glad to hear you have managed to speak to us and possibly resolved your issue, as this is a community and any information will help other facing the same issue,, what was the issues and how have we resolved it?
Regards
Paul.
on 27-01-2023 14:20
Hi PamGiles,
I’ve got a similar problem (except for the +32 part) what was the fix?
Regards,
Dave
on 27-01-2023 14:25
Hi @Smoggy239 thanks for your post although I'm sorry to hear you are having the same issues.
If @PamGiles could be so kind to come back here and report the fix, we would really appreciate things.
Many thanks
on 27-01-2023 15:07
on 27-01-2023 15:13
Hi @PamGiles thanks so much for your help here.
If @Smoggy239 you could try this and let us know how you get on, that'd be much appreciated.
Many thanks
on 27-01-2023 19:24
Hi PamGiles,
Thanks for your reply, the Language/Region change normally works ok for me but the problem kept recurring after initially being fixed last night - finally (for the moment) fixed after language/region change and removal/reinsertion of the Sim.
Regards,
Dave
on 27-01-2023 19:28
Thanks for coming back to us Smoggy239, I'm glad that the issues have now been resolved for you and I hope that you have no further problems going forward.
Kind Regards,
Steven_L