Menu
Reply
Kairogers-1
  • 1
  • 0
  • 0
Just joined
130 Views
Message 1 of 2
Flag for a moderator

Wrong PAC code used

I have just received two new phones after changing to Virgin. An iphone11 and a new iPhone se. After setting up my account I have gone to put the PAC codes in to bring mine and my daughters numbers across. I have only completed the process for one as when I went to complete the one for her phone a message came up saying the subscriber has a pending business order. When I tried the process back in my phone it said that I couldn’t transfer a virgin number to a virgin number. I actually think I could have transferred the wrong number to the wrong phone. I haven’t completed the second one. My question is, if I have used the wrong PAC for the wrong phone, Ca n this be undone? I have text Virgin mobile but having to wait for a response.

0 Kudos
Reply
Alex_RM
  • 4.3K
  • 247
  • 327
Forum Team
Forum Team
46 Views
Message 2 of 2
Flag for a moderator

Re: Wrong PAC code used

Hi Kairogers-1,

 

Thanks for posting and welcome to out community 🙂

 

I'm sorry for the late reply, have you been able to get this resolved since posting?

 

We're not able to port Virgin to Virgin, however you may be able to swap the tariff over on the SIMS.

 

Alex_Rm

 

 

 

0 Kudos
Reply