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KevinE63
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Will my phone work in Madeira

Hi

I'm going to Madeira on holiday and wondered if my mobile data allowance will work there and if there's anything I need to do before I go 

Thanks

Kevin

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David_Bn
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Re: Will my phone work in Madeira

Thanks for your post on our Community Forums @KevinE63, and a very warm welcome to you!

Before you leave for Madeira, you will need to ensure that you have data roaming switched on, on your account as well as on the device you're using before you leave the UK.

You will then be at the mercy of the masts in the local area, which sadly we don't have any control over.

In most cases you will be able to connect to the services, and use them as you would in the UK, but we do on some occasions, experience customers not being able to gain a service whilst abroad due to the masts not accommodating foreign SIM cards or certain carriers.

Any further questions, feel free to come back to us

Kindest regards,

David_Bn

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BenMcr
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Re: Will my phone work in Madeira

Also worth saying that Maderia is part of Portugal so here's the details on costs

https://www.virginmedia.com/help/virgin-media-roaming-hub/portugal
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I work for Virgin Media - but all opinions posted here are my own