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Will I lose service if I dont use a new Virgin sim card I was sent last week

Will I lose service after 30days if I do not install new sim card sent to me last week. I ordered when prompted to do on my account. I tried to cancel but it came. I am elderly and not tech savvy. No shop open to help. I am in a locked down vulnerable household. The one response I had from community said I was in Catch 22, could lose service if I do or if I don't. I need my phone to work. I am very anxious. I prefer to leave it as it is. 

 

 

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Re: Will I lose service if I dont use a new Virgin sim card I was sent last week

H,

 

Thank you for reaching out to us in our community and welcome, In regards to your query as long as the sim isn't already activated you will be able to carry on using your current sim.

 

Regards

 

Paul.

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