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Wifi mobile

bobp17
Joining in

I'm trying to use my sim in a 3 WiFi mobile dongle. I have done  factory reset. But sim not connecting to Internet. What am I doing wrong 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @bobp17,

 

Welcome to our Community Forums and thanks for posting. 

 

Could it be that the mobile dongle is locked to the 3 network as suggested by @ashpole?

 

Drop us a message if you still need any help with this. 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


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3 REPLIES 3

ashpole
Superfast
Perhaps the dongle is locked to the 3 network 🤔

enlli
Very Insightful Person
Very Insightful Person

And if it isn't locked there is a good chance you will have to go into the configuration menu and update the APN settings 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Hi @bobp17,

 

Welcome to our Community Forums and thanks for posting. 

 

Could it be that the mobile dongle is locked to the 3 network as suggested by @ashpole?

 

Drop us a message if you still need any help with this. 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs