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Wifi calling

Joining in

I am stuck in a remote area without phone service and WiFi calling was recommended as I hadn't used it before. It looked like I could switch it on through the My app, but on finally finding the page, it said to call Virgin Mobile to activate it. Seriously!? The reason I need it is that there is no phone signal... Surely there is another way of setting it up? 


Forum Team
Forum Team

Hi Bluerundon,

Thank you for reaching out to us in our community and welcome, sorry to hear you aren't able to get a Mobile signal in the area where you are, I can certainly help you get WIFI calling set up on your Mobile Phone, I will send you an Invite into a private chat, once received please click on the purple envelope to accept.