cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi calling stops overnight

notStaying
Joining in

Wifi calling set up and works fine, but stops overnight. My iPhone (13 Mini iOS16.0.2 - all up to date) is in Sleep Focus overnight and when it wakes up, the wifi calling doesn't work.

If I go outside and pick up a mobile signal, all is good again, but there is no signal in the house (notwithstanding the coverage checker's assertions otherwise).

Wife's iPhone 8 is the same.

Is there a way to keep the wifi calling 'active'? This is really a deal-breaker

 

7 REPLIES 7

Zoie_P
Forum Team
Forum Team

Hi notStaying, 

Thank you for your post and welcome to our forums 🙂 
I have the iPhone 14, and have WiFi calling and also sleep focus. My WiFi calling stays on since I selected it through settings, what IOS are you running?

Have you spoken to apple regarding this issue if you are only having issues with apple devices? 

Zoie

enlli
Very Insightful Person
Very Insightful Person

I haven't had a chance to trawl but Google search for "WiFi switches off overnight" pulls up a lot of hits. Seems an iPhone thing. One suggestion is to turn off WiFi Assist 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

I hadn’t thought this was an Apple problem, mostly I guess because it all worked swimmingly with Vodafone. 
the Wi-Fi is still connected in sleep focus I think, as it still collects emails

I don’t think the Wi-Fi switches off as email still arrives while the phone sleeps. I didn’t see any relevant hits for “Wi-Fi calling switches off” but I’ll have another look. 

I’ll try Wi-Fi assist off but I can’t see that helping - if there was a mobile signal I imagine the Wi-Fi calling would restart, as it does when I first go outside

Thanks @notStaying and please let us know if you have any luck turning WiFi assist off.

Regards,

Steven_L

notStaying
Joining in

Possibly I should change my username - this problem was never resolved and I decided to cut my losses and change provider.

The 2 hours on chat without reaching the 'expert' (aka human) pretty much clinched it.

Hi @notStaying thanks for your latest message.

We're so sorry to hear that you did decide to leave us.

We hope you re-join us in the future and we're here if you ever need us again.

Many thanks

Tom_W