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Wifi calling not working

Val54
Joining in

on ‎04-05-2022 11:33

Hi,

I've just switched to Virgin and have used wifi calling with previous networks with no problems.

I've followed all the help links and reset the iPhone etc to no avail, the problem varies between being unable to make any wifi call to a call where I can't be heard.

Can a Forum member check whether wifi calling is enabled on my account please?

Thanks

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2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

on ‎04-05-2022 12:27

I'm finding that WiFi Calling appears not to be activated on new accounts Virgin's end.

Hopefully one of the team here can sort that 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Vikki_M
Forum Team
Forum Team

on ‎04-05-2022 12:36

Hi @Val54

 

Thank you for your post and welcome to our community.

 

I would be happy to check this for you.

 

I will send you a private message now so I can obtain your details securely.

 

Please look out for the purple envelope in the top right of the page and pop me a reply when you can. 

 

Vikki - Forum Team


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