Wifi calling not working - iphone XS on SIM only deal

[James862]

Hi 

I have an iphone XS on a SIM only deal, but can't get wifi calling to start operating via iphone Settings, help please. 

Is this a problem with my phone or Virgin not providing wifi calling with my SIM deal?

Thanks 

James 

[Paul_DN]

Hi James862,

Thank you for reaching out to us in our community and welcome, sorry to see you are unable to set up WIFI calling on your iPhone XS, I was able to locate you on our system and will be able to help, I will send you an invite into a private chat, once received please   click on the purple envelope to accept.

Regards

Paul.