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JassyTheDog
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Wife's phone will not call mine!

My wife and I have 2 new phones with new contracts a few months ago, we now find that she can not call my mobile from hers. Message is she has dialed wrong number. Checked other numbers both landline and mobiles and all seems well apart from this problem, which is pretty important.

Tried using Virgin self service support but hopeless.

Anyone have any ideas. Wife's mobile number is not blocked on my phone.

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Ryan_N
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Re: Wife's phone will not call mine!

Hi JassyTheDog, 

 

Thank you for your post 🙂 

 

I apologise for the delay in response here. This doesn't sound great at all - can I ask when you did take out the contract, did you port your numbers over? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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