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WiFi calling

I have an iPhone XS which I just signed up for through virgin. I have activated the WiFi calling in mobile data and on the phone setting but no icon displays. 
is this even active? 
thanks

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Very Insightful Person
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Re: WiFi calling

Make sure your Firmware is up to date and that you have the latest carrier settings. 

It is supposed to work with iPhone 6 and above

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Re: WiFi calling

Thanks for replying.......Let’s assume that I’m a complete moron when it comes to technical stuff (true story) and I need a step by step idiot guide to completing this , could I handle it? 

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Alessandro Volta
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Re: WiFi calling

WiFi calling usually only kicks in when when you have a low to zero mobile signal whilst connected to WiFi

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