3 weeks ago
My Virgin Mobile signal is pretty poor in my house, so I thought the WiFi calling would be useful.
However it seems to do absolutely nothing. My signal quite often is one bar & then the call just drops out.
After looking online, I'm pretty sure its all set up on my iPhone.
Anybody have an idea what I'm doing wrong?
Can you put your phone into aeroplane mode and then turn on wifi by itself. If you have WiFi Calling then it should kick in and you could try making a call.
If it does not work something is wrong
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
I've just put it into aeroplane mode and I'm unable to make a call.
The wifi call logo is there, but it just says "call failed."
Welcome to our Community Forums and thanks for posting.
I am sorry to hear you are having some problems with WiFi Calling.
We have some info under 'Having Trouble making WiFi calls' here that you may find useful along with some other useful info and troubleshooting steps.
Let me know if you have any further questions.
New around here? To find out more about the Community check out our Getting Started guide