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WiFi Calling

Jacqui309
Joining in

on ‎09-01-2023 09:33

I have been using WiFi calling in my iphone fir a while, changed to Virgin contract and now it won’t work. Followed the steps but nothing 

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3 REPLIES 3

Steven_L
Forum Team
Forum Team

on ‎09-01-2023 09:37

Hey Jacqui309,

Welcome to the community and thanks for taking the time to post.

I'm sorry to hear of the issues that you're having with WiFi calling, do you have the feature enabled on your handset and online account?

Kind Regards,

Steven_L

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Jacqui309
Joining in
In response to Steven_L

on ‎09-01-2023 10:24

I definitely have it on my phone, I assumed it would automatically be in my account. I will see if I can check

 

thanks

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Steven_L
Forum Team
Forum Team
In response to Jacqui309

on ‎09-01-2023 10:34

Thanks Jacqui309 and if you cannot turn the feature on or check, we can do that from here but would need to take a few details via private message to get the issues resolved.

Please let us know if you need any further assistance.

Kind Regards,

Steven_L

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