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Griggswigs
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WiFi Calling

The advice when I search is listed below but my Pixel 5 does not have these menu options? I'm on the latest Android 12 software and am with Virgin Mobile who have confirmed that their network gives Wi-Fi calling and that my Wi-Fi Calling feature is activated.
 
I can follow the first 3 steps but I don't have the 'Calls' or 'WiFi Calling' choices.
 
Please help!!
 
  • From a Home screen, tap the. Phone icon. (lower-left). If unavailable, swipe up from the bottom of the display then tap. Phone. ...
  • Tap the. Menu icon.
  • Tap. Settings. .
  • Tap. Calls.
  • Tap. Wi-Fi Calling.
  • Tap the. Wi-Fi calling switch. to turn on or off . If activating Wi-Fi Calling for the first time:
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BenMcr
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Re: WiFi Calling

The Pixel 5 isn't a supported device for WiFi Calling on Virgin Mobile

The device are iPhones, recent Samsung and Huawei devices - https://www.virginmedia.com/help/mobile/wifi-and-4g-calling

**********************************
I work for Virgin Media - but all opinions posted here are my own
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haleema16
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Re: WiFi Calling

I can't get WiFi calling - I've updated my software, enabled WiFi on my settings and restarted my phone. 

Please advise what should I do? As my phone u)is a new Samsung S22+

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Ashleigh_C
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Re: WiFi Calling

Hi there @haleema16

 

Thank you so much for your post and I am so sorry to hear that your WiFi calling is not working. 

 

I'm going to pop you a PM so we can look into this together, please keep an eye out for the purple envelope in the top right corner alerting you to a new message received. 

 

Thank you.  

Ash_C
Forum Team



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