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Ian_Nunthorpe
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WiFi Calling: Text Delays

Is it just me? I have an iPhone 7 set up with WiFi Calling because of poor Mobile reception within my house. Recently. I have found long delays in receiving Security Code Texts from various websites. Often the Security Codes have timed out long before I have received them. In many cases, it can be hours before I receive the Security Code Texts.

 

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ps2mint
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Re: WiFi Calling: Text Delays

Long term issue with Virgin. No fix currently in sight.

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Ian_Nunthorpe
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Re: WiFi Calling: Text Delays

Does this issue of delayed Text Messages only affect Text Messages arriving via the WiFi Calling route?

Does it also affect outgoing Text Messages?

 

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ps2mint
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Re: WiFi Calling: Text Delays

From my experience (when I was with Virgin but left due to this issue) the text issue resolved itself when Wificalling was turned off.

Outgoing text messages worked OK.

JitteryPinger
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Re: WiFi Calling: Text Delays

As far as I'm aware the WiFi Calling from Virgin doesn't currently support text messaging, only calls.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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enlli
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Message 6 of 8
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Re: WiFi Calling: Text Delays

Virgin WiFi Calling is supposed to do text.

It's a difficult thing to implement technically due to the GSM standards for text being set down in the days of pagers over 30 years ago. Most carriers did voice first then SMS. (Added within the last couple of months in the case of Vodafone and sometime soon with O2!.)

Virgin jumped straight in and it seems with very little large scale testing, hence these problems. 

It seems nobody has a clue how to fix it, which does not surprise me knowing the number of niggling faults on Virgin's system which have run a year or more. 

If you need WiFi Calling and texts (especially banks etc, then I would suggest changing supplier when your contact runs out.

The change to Vodafone will not cure things as the fault lies in Virgin's core network systen

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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paulchambers061
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Re: WiFi Calling: Text Delays

Could be an iPhone issue. Both me and the Mrs have WiFi calling active. She has an iPhone and me Android. She has problems receiving bank 2fa texts. (Santander particularly), me no such problems.

JitteryPinger
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Re: WiFi Calling: Text Delays

Learning something new everyday 🙂

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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