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elcaffiend
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WiFi Calling Not Working

Recently moved to Virgin Mobile as I required wifi calling for new location with limited mobile coverage. Checked before I switched that this would work with my handset and was told it would.

I have an iPhone 8 and have enabled Wi-FI Calling through the settings but it does not appear to be working. iOS is updated to 15.5. I've tried restarting and and resetting the phone but hasn't made any difference.

Is there something at Virgin's end that needs to be enabled?

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Carley_S
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Re: WiFi Calling Not Working

Hi @elcaffiend

Welcome to the community!

Sorry to hear you're having issues with WiFi calling at this time. Please join me on private message so I can locate the account and pass account security with you to see if this is enabled on our side. You can see your private messages at the top of the page, in the envelope icon. 

Carley - Forum Team


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