Showing results for 
Search instead for 
Did you mean: 

WiFI calling wont work

Just joined

Just switched to virgin and i cant get wifi calling to work. Tried restting network setting, removing the sim and cleaning, turning the phone off and on, turning wifi calling on and off. Nothing seems to help.


Very Insightful Person
Very Insightful Person

On new accounts it needs turning on from Virgin's end before it can be controlled from the phone.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Forum Team
Forum Team

Hi waynecook. 

Sorry you are having a niggle with WIFI Calling. 

Thanks for letting us know about this.

@enlli is absolutely correct, it does need to be turned on this end 

So I can look into this for you. 
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great.