on 12-01-2022 21:54
can someone please answer why I wu the internet package with extra payment I loaded the ones from virgin media with £ 180 on the grounds that I exceeded the credit limit. I'm new to this company, I don't know how it works. I mention that I am on the first bill.
on 13-01-2022 13:30
Hi silviapetrisor8,
Welcome to our forums and thanks for your post.
Would you mind elaborating on the issue you are experiencing so I can try to assist as I can't quite work out the full issue with what has been put so far.
Regards
Nathan
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