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Wi fi

silviapetrisor8
Just joined

can someone please answer why I wu the internet package with extra payment I loaded the ones from virgin media with £ 180 on the grounds that I exceeded the credit limit. I'm new to this company, I don't know how it works. I mention that I am on the first bill. 

1 REPLY 1

Nathan_B
Forum Team
Forum Team

Hi silviapetrisor8,

 

Welcome to our forums and thanks for your post.

 

Would you mind elaborating on the issue you are experiencing so I can try to assist as I can't quite work out the full issue with what has been put so far.

 

Regards

 

Nathan

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