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Wi-Fi calling

Just joined vm and wanted to use Wi-Fi calling. I can’t see it In My settings. I’m using iPhone 8 Plus. Had Wi-Fi with previous provider. Any help would be great

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Re: Wi-Fi calling

If your firmware and carrier files are up to date then it may need activation their end.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Wi-Fi calling

Phone is updated and stil same issue. Can not get through to customer service. Tried web chat but the responses are painfully slow 

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Forum Team
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Re: Wi-Fi calling

Hello Leon 

Before we look into this for you 

Can you please follow these steps and let us know what happens 

If it is still not working, I can then look at other things for you 

Gareth_L

 

 

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Re: Wi-Fi calling

Hi WiFi calling isn’t showing in any of the settings 

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Re: Wi-Fi calling

Thanks for checking Leon

I will send you a private message to so we can get this looked into

If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

 

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Re: Wi-Fi calling

Hello Leon82

Can you check to see if Wifi Calling is now active

And have you received a message to say so?

Gareth_L

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