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AliCat68
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Wi-Fi calling with a Samsung S8

Hi - I phoned VM CS today and they say my phone (a Samsung Galaxy 😎  is compatible and they have just switched on Wi-Fi calling but i do not have the option to switch on / off coming upon any settings menus.

Can anyone advise in layman's terms what i need to do next or if if it not possible with the S8 and VM?

thanks

Ali 

x

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Gareth_L
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Message 2 of 25
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Re: Wi-Fi calling with a Samsung S8

Hi AliCat68

Thanks for your post 

Can you try this please 

From a Home screen, tap the Phone icon. (lower-left).
Tap the Menu icon. then tap Settings.
Tap the Wi-Fi Calling switch to turn on or off .

Gareth_L

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AliCat68
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Message 3 of 25
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Re: Wi-Fi calling with a Samsung S8

Hi Gareth. When i do that g do not get the prompt for wifi calling. It is not appearing on the options

 

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Gareth_L
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Message 4 of 25
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Re: Wi-Fi calling with a Samsung S8

Thanks for replying AliCat68

Do you have a bad signal at all as WIFI calling just improves the reception 

It may be that your handset is not compatible for WIFI calling 

I did a quick Google search and it came back with yes its available 

Where did you purchase the phone from?

Gareth_L

 

 

 

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enlli
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Message 5 of 25
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Re: Wi-Fi calling with a Samsung S8

Just check there isn't another switch for WiFi Calling in the pull down settings menu. Some versions of Android have 2 switches. One there and one in the phone/ dialer  app

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AliCat68
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Message 6 of 25
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Re: Wi-Fi calling with a Samsung S8

There's no option on the pull down menu either. 

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AliCat68
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Message 7 of 25
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Re: Wi-Fi calling with a Samsung S8

I have bad signal and that's why I want to use wifi calling. I bought the phone from Amazon new.

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enlli
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Message 8 of 25
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Re: Wi-Fi calling with a Samsung S8

Whatever they say I'm sure Virgin have never added the S8 to their limited list of supported phones.

 

 

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Corey_C
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Message 9 of 25
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Re: Wi-Fi calling with a Samsung S8

We do support wifi calling however there does seem to be some confusion on the Samsung Forums with wifi calling on the S8. What is the Android version on your S8?

 

Cheers,

Corey C

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-tony-
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Message 10 of 25
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Re: Wi-Fi calling with a Samsung S8

wifi calling does not work on the S8 - or put another way - it does nor work with a VM sim - lowest samsung it works with is the S9

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