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Why is it so expensive to call from a Virgin Media mobile phone to a BT landline?

Hi. My mother(aged 84 with Parkinson's disease) has problems with her BT land line. She can make calls but cannot receive calls from Virgin account landlines which include me and my sister. When I have to call her landline from my mobile-I use Virgin top up-it costs an absolute fortune.Yesterday it cost £2.50 for a 5 second call. Is this right?!

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Re: Why is it so expensive to call from a Virgin Media mobile phone to a BT landline?

If you are PAYG and have been moved to the Daily Tariff then it is £2 for the first call. Same with text and data.

Virgin Website still seems to be showing old tariff so read this

https://www.ispreview.co.uk/index.php/2019/10/virgin-media-uks-new-payg-mobile-pricing-causes-concer...

I am amazed that the problem of some Virgin Customers note being able to phone BT landlines is still around. That needs sorting as your phone is not fit for purpose and goodness knows how many OFCOM rules that breaks. Ours is OK so it can be done.

You can save money buying a Jam Pack but in my opinion they are still expensive 

https://www.virginmedia.com/help/virgin-mobile-pay-as-you-go-jam-packs

 

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