Virgin Media Community

[Loumarie1982]

• I got an email with account details but when I look it says order is parked.this was over 2 weeks ago 

[Emma_C · Accepted solution]

Hi Loumarie1982, 

Thanks for your post and welcome to our community. 

Very sorry to hear that your order has been parked since you placed the order, this ins't good. 

So I can have a closer look and see why the order is parked I'll need to pop you a message and grab some details and we'll take it from there. 

I look forward to hearing back from you soon. 

[Emma_C]

Hi @Loumarie1982, 

Thanks for speaking with us and letting us get this sorted for you. 

Please let us know if you need anything else