on 17-11-2022 10:36
Hi,
Signed up for an additional mobile contract with phone some time ago (migrating from Vodafone and PAC code was given at the time of order)
I notice that the direct debit has been set up but still waiting for the phone !
My PAC code from Vodafone expires on 7th Dec
on 17-11-2022 10:55
Hi there @jka94036
Thank you so much for your post and welcome back to the forums.
I am so sorry to hear that your new phone has not yet arrived! I would be happy to look into this with you now via a PM.
I'll pop one across please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.
Thanks again.
on 17-11-2022 11:00
No pm received