Where’s my new phone ?

[jka94036]

Hi,

Signed up for an additional mobile contract with phone some time ago (migrating from Vodafone and PAC code was given at the time of order)

I notice that the direct debit has been set up but still waiting for the phone !

My PAC code from Vodafone expires on 7th Dec

[Ashleigh_C]

Hi there @jka94036

Thank you so much for your post and welcome back to the forums. 

I am so sorry to hear that your new phone has not yet arrived! I would be happy to look into this with you now via a PM.

I'll pop one across please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

Thanks again.

[jka94036]

No pm received