When I went to Guernsey sometime ago my phone wouldn't connect to the local mobile phone service. I had to make adjustments to the phone. I recently received an Email saying Virgin were send me a new SIM to overcome this problem. But I haven't seen any SIM through the Post. I would ring the help desk phone. But last time I used Virgin help desk 4 phone calls and 2 hours in duration. I just can't stand going into queues over chasing up a SIM that they are supposed to send me. Maybe a Virgin person can get some one to contact me about this SIM I am supposed to receive
Thank you for your post and we would certainly like to assist you with this and getting the new SIM out for you. We will need to assist further via a PM so we can ask some security questions and access the account. We will follow up right away.
I have still received nothing from you in spite of furnishing you with all you claim to need whilst still being continually badgered by you for that info. Now you say my service will end in 30 days if you don't get the info. Am I going mad? Talking to idiots is a symptom I believe Tesco mobile seems a good bet to get sane right now. Ron Smith