Hi
I ordered the Virgin Oomph package 2 weeks ago and broadband is due to be installed on 8 March. The package includes a Virgin sim card, and this has been sent to me. However my account doesn't start until the installation on 8 March. In the meantime I can't seem to register a My Media account and I haven't got a Virgin phone to contact customer services.
I've no idea whether I should wait until 8 March to activate the Virgin sim, or activate it now. If I do activate it now, I don't know what the cost will be. If I don't activate it now, I don't know if the sim will run out of time due to no activation within 30 days.
Any advice will be appreciated.
Thanks
Martin