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product_12
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When I try to make a call 'Not registered on network' message comes up.

When I try to make a call 'Not registered on network' message comes up.

I can't make and receive phone calls,

please advise as URGENT

 

 

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Melissa_F
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Re: When I try to make a call 'Not registered on network' message comes up.

Hi product_12,

 

Thanks for your post and welcome to the community.

 

I'm sorry for the delay getting back to you and that you've been having problems with your phone. 

 

Can you please reboot the handset and run a manual network search? 

 

Have you recently changed your sim card?

 

Let me know.

 

Thanks

 

Melissa

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